What to do in the event of a claim

Auto Claims

1. Call the police if; 
   • someone is hurt
   • you feel the other driver may be guilty of a criminal code offence such as drunk driving
   • if there is significant property damage
   • your vehicle is not driveable
     
     
2. Collect information and photos
   • Use your phone to take images of Drivers License, Vehicle Ownership and Insurance Card.  Make sure names of the driver, owner, insurance company and policy number are readable
   • Take pictures of vehicles and damage
   • Record date, time and location of the accident
     
     
3. Contact nearest collision reporting center within 24 hours
   • If there are injuries or there is more than $2,000 in combined damage
     London 1001 Brydges Street, London, ON 7am-11pm  519-659-4300
     https://www.londonpolice.ca/en/services/Collision-Reporting.aspx
     Locate a Collision Reporting Center http://www.collision-reporting-centre.com/collision_reporting_centre/
     
     
4. Report the Claim to your Insurance Company
   • Contact Our office 519-657-5500 or 1-877-463-5500 (Monday – Thursday 9am-5pm, Friday 9am-4pm)
     or
     For after hours Claims Assistance, contact your Insurance Company directly
     Aviva 1-866-692-8482
     Economical 1-800-607-2424
     Gore 1-800-265-8600
     Guarantee 1-888-998-1872
     Intact 1-866-464-2424
     Perth 1-800-607-2424
     Facility 1-866-864-1112

 

For a Home or Business Claims

1. Report to the Police or Fire Department if necessary
2. Contact Our office 519-657-5500 or 1-877-463-5500 (Monday – Thursday 9am-5pm, Friday 9am-4pm)
   or
   For after hours Claims Assistance, contact your Insurance Company directly
   Aviva 1-866-692-8482
   Economical 1-800-607-2424
   Gore 1-800-265-8600
   Guarantee 1-888-998-1872
   Intact 1-866-464-2424
   Perth 1-800-607-2424